west backpack with quilting
Shipping and Returns
Due to temporary store closings, we’re extending our returns policy to 30 days after we reopen stores for both in store and online purchases (does not include customized items, and items must be in new or unused condition). Thank you for your continued patience and understanding.
Coach ships to all areas of the United Kingdom, excluding the Channel Islands and Gibraltar. Delivery times commence from the date of order. Please see the table below on available shipping options and costs:
|Shipping Options||Price £||Delivery Time|
|Standard Delivery||Free||3-5 Business Days|
|Express Delivery||£9.95||2 Business Days|
|Next Day Delivery||£14.95||Next business day*|
*For any order placed by 12:30 PM UK time from Monday to Thursday. Saturday, Sunday and public holidays are not considered business days.
Please add two additional business days to your selected shipping option when choosing to monogram.
For more on shipping, read here
- Smooth calf leather
- Two separate main compartments with zip closures
- Inside zip, cell phone and multifunction pockets
- Fabric lining
- Top handle with 2 1/2" drop
- Outside zip pocket
- Adjustable shoulder straps
- 12 1/2" (L) x 16 3/4" (H) x 6" (W)
- Style No. c5398
Love your leather, and it’ll love you forever. To help preserve the beauty of your bag over time, we offer free lifetime leather care at our Coach Retail stores. Simply call to make an appointment, and we’ll professionally clean and condition your bag while you shop (tip: bring a back-up bag for your belongings). We recommend this service every three months.
You can also clean and condition your bag at home by purchasing our Coach Leather Cleaner and Coach Leather Moisturiser.
Note: Coach Leather Cleaner should not be used on Sport Calf, suede or haircalf leathers. Coach Leather Moisturiser should not be used on buffalo, calfskin, suede or haircalf leathers.
Coated Canvas and Fabric/Jacquard
Clean with our Signature Fabric Cleaner. You can do this at home by purchasing our cleaner here.
Clean with a suede brush and suede eraser. Use the eraser to gently rub away spots and the brush to remove surface dirt and scuff marks and to revive the nap.
Do not expose to water or moisture. If the leather gets wet, immediately wipe dry with a soft cloth, wiping with (not against) the direction of the scales.
locations — just call ahead to see what’s in stock.
Browns East, 21 Club Row, Shoreditch, London E2 7EY
020 7729 2666
Harrods, 87-135 Brompton Road, Knightsbridge, London SW1X 7XL
020 7730 1234
Selfridges, 400 Oxford Street, Marylebone, London W1A 1AB
020 7318 3156
END, 59 Broadwick Street, Soho, London W1F 9QS
020 7287 3676
353 1 605 6666
0049 30 701 722 232
Solebox Berlin, Nürnberger Str. 14, 10789 Berlin
0049 30 23607121
The Listener, Stephanstr. 3, 60313 Frankfurt am Main
0049 69 2100 8000
33 1 42 86 02 39
31 20 808 9333