Coach Stores Limited a company registered in England and Wales under registration number 7224597 with its registered address at Brunel Building level 7, 2 Canalside Walk, London W2 1DG (the "Coach") is the provider of websites in the UK, including uk.coach.com (the "Sites"). These Terms of Use and the Terms and Conditions of Sale contain the terms and conditions governing the Sites and the products made available through the Sites. By using the Sites, you expressly accept and agree to abide by all the terms and conditions contained herein. Do not use the Sites if you do not accept and agree to these terms and conditions. Unless otherwise referenced herein, any reference to the "Company" shall include Coach, Inc. and all of its affiliates, including without limitation Coach.
The Site is available only for your personal use, which shall be limited to viewing the Sites, providing information to the Sites, downloading product information for your personal review and for the purchase of products.
The Company owns or has rights to all of the wallpaper, icons, characters, artwork, images, graphics, music, text, software and other content of the Sites (the "Content"), and all HTML, CGI and other code and scripts in any format used to implement the Sites (the "Code"). The Content and Code of the Sites is protected by copyright. Except as set forth above, you may not copy, modify, upload, download, transmit, re-publish, display for redistribution to third parties for commercial purposes, or otherwise distribute any Code or Content from the Sites without the prior written agreement of the Company. You may not use the Content or Code from the Sites for any purpose other than those set forth above. All names, logos and trademarks which appear on the Sites are the property of the Company or are used by us under license. You may not use any of the foregoing for any purpose without the prior express written permission of the Company. Your failure to comply with these Terms of Use will constitute breach of contract and will violate the Company's copyright, trademark and other proprietary and industrial property rights. You may print hard copy portions of this website with the sole intent of placing an order with us or for keeping store location, hours or phone number information. The use of any such material for any other reason, on any other website, or the modification, distribution, or republication of this material without prior written permission from the Company is strictly prohibited.
Except as expressly provided above, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark , copyright or other proprietary or industrial right of the Company, its affiliates or any third party.
Note: This section does not apply to personal data supplied by you to the Sites, such as your name, address, e-mail address, telephone number and the like. Please see our Privacy Notice for information regarding our treatment of personal data.
If you respond to us with any information, including but not limited to feedback, data, questions, comments, suggestions, or the like, such information shall NOT be deemed confidential. All such submissions shall be deemed the property of the Company, and your submission of information shall constitute an assignment to us of all worldwide rights, titles and interests in such information. The Company will not be liable for any use or disclosure of such information. We will not have any obligation to keep such information confidential and will be free to reproduce, use, disclose and distribute the information to others without limitation. The Company will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products which incorporate or otherwise rely upon such information.
We welcome your comments and suggestions on our Sites and products, but we do not seek to solicit any confidential or proprietary ideas, suggestions, materials or other information relating to developing, designing, redesigning, modifying, manufacturing or marketing our products or any new products. By submitting information, you warrant that the Company may publish such information, use it as part of our operations, and incorporate its concepts in our products without liability.
The Company publishes information on our Sites as a convenience to our visitors. While we attempt to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. We reserve the right to make corrections and changes to the Sites at any time without notice. The products described in the Sites may not be available in your location. We do not claim that the information in the Sites is appropriate to your jurisdiction or that the products described in our Sites will be available for purchase in all jurisdictions.
We operate our Sites from the United States. It is possible that some software that may be downloaded from the Sites is subject to government export control or other restrictions. By visiting and using our Sites, you acknowledge these restrictions and agree that you are not subject to them.
Visitors assume all responsibility and risk with respect to their use of the Sites. The Company disclaims all warranties, representations and endorsements, express or implied, with regard to information accessed from or via the Sites, including, but not limited to, all express and implied warranties, such as warranty of title, merchantability, non-infringement and fitness for a particular purpose. The Company does not warrant that the Sites are free of computer viruses, bugs or other harmful components. The Company does not warrant that the functions contained in the material will be uninterrupted or error-free or that errors will be detected or corrected. The Company does not assume any liability or responsibility for the accuracy, completeness, reliability or usefulness of the information disclosed or accessed through the Sites. We do not have any duty to update our Sites or modify their Content or Code, and we shall not be liable for our failure to update such information. It is your responsibility to verify any information contained in the Sites before relying upon it.
The Company makes no warranties of any kind regarding any non-Company sites to which the user may be directed or hyperlinked from our Sites. Hyperlinks are included solely for the convenience of the user, and we make no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such non-Company sites.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF WHATEVER KIND RESULTING FROM WHATEVER CAUSE, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, OR ANY OTHER TYPE OF DAMAGE, TANGIBLE OR INTANGIBLE IN NATURE, WHETHER IN AN ACTION UNDER THEORIES OF CONTRACT, TORT OR OTHERWISE, ARISING OUT OF OR IN ANY WAY RELATING TO THE USE OR PERFORMANCE OF THE INFORMATION ON, OR ACCESSED THROUGH, THE COMPANY'S SITES. NOTHING IN THIS CLAUSE OR THESE TERMS OF USE SHALL LIMIT OR EXCLUDE COMPANY'S LIABILITY FOR (I) DEATH OR PERSONAL INJURY RESULTING FROM COMPANY'S NEGLIGENCE, OR (II) FRAUD OR FRAUDULENT MISREPRESENTATION
In the event the Company fails to comply with these Terms of Use or is otherwise liable to you, Company shall only be responsible for loss that is a foreseeable result of our breach. Further, the Company's total liability to you in respect of all losses arising under or in connection with any purchases you made through the Sites or by using the Sites, whether in contract or tort (including negligence), breach of statutory duty, or otherwise shall be limited to the price of the Products you purchased, or if the claim is not in relation to the purchase of Product(s) by You, then £500.
The Company reserves the right to withdraw access to the Sites or to revise the services and products described in the Sites at any time without notice.
The Company may at any time revise the terms and conditions contained in these Terms of Use by updating this posting. You are bound by any revisions and should periodically visit this page to review the current terms and conditions which apply to your use of the Sites.
The invalidity of any term, condition or provision in these Terms of Use shall not affect the enforceability of those portions of the Terms of Use deemed enforceable by applicable courts of law.
You agree to indemnify, defend and hold harmless Coach, Coach Inc. and its affiliates and its officers, directors, attorneys, employees, contractors, agents, licensors, service providers, subcontractors and suppliers from and against any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees and court costs, arising or resulting from your use of the Site and any violation of these Terms of Use. If you cause a technical disruption of the Site or the systems transmitting the Site to you or others, you agree to be responsible for any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees and court costs, arising or resulting from that disruption. Coach reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with Coach in the defense of such matter.
If any provision of the Terms of Use is unlawful, void or unenforceable, the remaining provisions of the agreement will remain in place.
Any dispute relating in any way to these Terms of Use, your visit to the Site, or to any purchase, return or other transaction with the Site (collectively, "Dispute") shall be governed and construed by the laws of England and Wales. You consent to the exclusive jurisdiction of the United Kingdom.
Any claim or cause of action you may have relating to a Dispute must be commenced within one (1) year after the claim or cause of action arose. You agree that proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.
The European Commission provides an online dispute resolution platform which may be accessed here: https://ec.europa.eu/odr. If you would like to bring a matter to our attention, please send an email to EUNotices@coach.com.
The Terms of Use and any policies or operating rules posted on this Site constitute the entire agreement and understanding between you and Coach with respect to the subject matter thereof and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to such subject matter. A printed version of these Terms of Use shall be admissible in judicial or administrative proceedings based on or relating to use of the Site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
All reviews on our website have been verified.
To ensure that all reviews are submitted by a customer that has purchased a product we follow the below processes:
Reviews submitted via email:
Reviews submitted from the product detail page (PDP):